If none of the above options fix the crashing issue, users can submit a report with Supercell directly: Checking downtime via Facebook or Twitter may give you an estimate of when to expect the game back up and running.Check Clash of Clan’s social pages for any downtime updates.Deleting the old cache will remove any irrelevant saved data from the app.Clear any cache stored on the mobile device.iPhone users will need iOS 11.0 or higher, iPhone 5S or better, 1GB ram, and a minimum screen resolution of 640×960.Android users will require OS 5.0 or better, 0.5GB of ram, though 1GB is recommended and a minimum screen resolution of 800×480.To fully enjoy the game the following is recommended:.Check the device software is compatible with the current version of the game.Ensure the device being used can support the game.This may help resolve any bugs or errors that the user has experienced.To turn the mobile back on hold down the power button. iPhone users can do this by selecting the power button, holding the volume up button, swipe “slide to power off”.To turn the device back on hold down the power button. Android mobile users can do this by holding down the power button.Power off the mobile device and then back on again.This may offer a patch to help fix the crashing error and smooth out any bugs.Ensure the latest Clash of Clans update is installed.Swipe away the game and then reopen it.If the device is connected via mobile data, try switching to a WiFi connection.If the phone is connected via WiFi, try changing to a mobile connection.Ensure the device you are using has a secure connection.Here is how to fix Clash of Clans crashing on iPhone and Android:
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